1 – Do your homework and research the company, and the interviewer well, just as if you were meeting them in person. An advantage of a preliminary phone interview is that you can keep helpful notes close to hand during the call.
2 – It’s sometimes a good idea to take notes on the call but make sure it doesn’t confuse you or effect the flow of the conversation.
3 – Keep a glass of water handy in case your mouth gets dry from speaking.
4 – No chewing gum or smoking on the call and take the call somewhere quiet and distraction free.
5 – Listen first then talk.
6 – Speak slowly and clearly and don’t interrupt the interviewer – wait for them to finish speaking before you chime in.
7 – Smile whilst you speak – confidence travels down the phone line. It’ll help you think more positively whilst answering questions too.
8 – Ask questions and find out what you need to know about the role and to show you’re interesting and inquisitive.
9 – Give relatively short answers and remember to stay on point.
10 – If you really want the job, make sure you end the call on a positive note. The aim of the call is to progress to a face to face interview – thank the interviewer for their time and make a plan for next steps.